Integrated business model, customer stickiness to the fore SIL's revenues grew at ~21% CAGR in FY13-18 to | 1423 crore due to new client addition on a regular basis and scaled up revenues from existing clients led by integrated service offerings, high data integrity ethos and continuous endeavour to move up the value chain. The capabilities have been vindicated by proven customer stickiness as eight of the top 10 global pharma companies have been availing the services for the last five years. The proposed foray into contract manufacturing...