6 November 2019 INFO has received various whistleblower complaints in the past. Since then, INFO has not received any evidence to support the allegations mentioned in the letter. The board remains extremely complaint on its corporate governance policy and is confident about managements capability to function in an ethical manner. The company stated it has historically always set a TCV target of USD1b for each quarter. Most of the larger deals still remain RFP-based, but pushing solutions increased chances of winning a floated RFP for a similar type of problem. Superior wins have been a function of both the strengthening internal sales structure and the focus on pipeline. For strengthening internal structure, INFO has [1] simplified its sales process, [2] created best-in-class sales team with outcome-based incentive, [3] set up a clear strategy with involvement of senior leadership and [4] focused on high- quality proposals.