In February 2021, the latest data according to the Telecom Regulatory Authority of India, 97.7% of Bharti Airtel's customers were active subscribers. This means 97% of its customers frequently renew their subscriptions and contribute revenues. Only 78.1% of Reliance Jio's total subscribers renew their subscriptions. This is lower than the industry's (84.1%) and Vodafone Idea's (90.5%) active subscriber base.