21 November 2018 It had identified three megatrends [1] explosion of connected devices, [2] power of new technologies and [3] exponentiality of content consumption. It took TECHM 2-3 quarters to drill it down across all levels of the organization, and encouragingly, it is now well entrenched in the company. The paradoxical situation of global communication service providers (CSP) is exemplified by the divergence of activity levels vis--vis revenue growth. Tech Mahindra That said, the opportunity for vendors such as TECHM will be driven by multiple trends, not least of them being the shift of USD30b worth of capital expenditure from hardware to software across the Communications and Media industry. Also, there is an active trend of convergence of players across spectrum such as CSPs, OTTs, media/broadcast companies quad-play and vertical integration. These also create opportunities for TECHM to grow within their accounts. However, the implementation cycle may be gradual, constrained by factors that are economic, technological and even political.