Conference Call with Shoppers Stop Management and Analysts on Q4FY25 & Full Year Performance and Outlook. Listen to the full earnings transcript.
Department Stores company Shoppers Stop announced Q4FY25 results Financial Highlights: Sales: Rs 1,284 crore compared to Rs 1,232 crore during Q4FY24, change 4%. Gross Margin: 38.8% for Q4FY25. EBITDA: Rs 38 crore compared to Rs 37 crore during Q4FY24, change 2%. PBT: Rs 1 crore compared to Rs 5 crore during Q4FY24, change -72%. PAT: Rs 9 crore compared to Rs 4 crore during Q4FY24, change 119%. Business Highlights: Consistent improvement in Operational KPI’s ATV +8%, ASP+4% and IPT +4%. Premiumization on track, contribution increases to @ 65%, +7% YoY. First Citizen contributed 82% +390 bps with Repeat sales 69%; 12.3M Members as on date. Profitability for Private brands improved, aided by higher productivity and Intake margin. Added 21 Stores during the quarter: 5 Department, 15 INTUNE, and 1 Beauty. New Business: INTUNE reported 54 crore Sales in Q4 (3x YoY) and recorded Annual Sales of Rs.192 crore (5x YoY). INTUNE opened 15 Stores in Q4, 52 for full year. Global SS Beauty reported 67 crore Sales in Q4 (+61 %) and recorded Annual Sales of Rs.236 crore (2x YoY). Capex investments of Rs 52 crore for Q4 and Rs 192 crore for the year. Kavindra Mishra, MD & CEO, Shoppers Stop, said: “Shoppers Stop delivered consistent performance despite continued softness in demand and a challenging macro environment. We achieved 4% revenue growth with 3% Like-for-Like growth (Non-GAAP), marking the second consecutive quarter of LFL growth. Our two campaigns “India Weds with Shoppers Stop” a comprehensive wedding shopping experience, offering a wide array of wedding-related products and services and “Gifts of Love” an initiative featuring a range of products designed to be given as gifts, celebrating love in various forms are successful. Our strategy of premiumization continues to yield strong results, with premium brands contributing 65% of total sales, +7% YoY. This emphasizes our position as a destination of choice for modern Indian consumers seeking aspirational and world-class experiences. Our First Citizen loyalty program continues to be a cornerstone of our success, driving 82% of sales with growing repeat engagement. Despite the gradual demand recovery, we are optimistic due to structural changes like premiumization, customer engagement campaigns, and India's rising affluence and evolving consumer aspirations. We will continue to build strong momentum in premiumization, Beauty and value fashion INTUNE and focus on experiential retail, digital personalization, expansion to drive sustainable growth in FY26 and beyond." Result PDF