Focus on process efficiency to get visible from FY22E onwards While there is uncertainty on a recovery that is solely dependent on launch of vaccine, the company has initiated major steps to bring down costs and come out stronger and more efficient once normalcy resumes. EIH is now focusing more on process efficiency measures on a permanent basis like back-office automation, using AI, paperless processing, focus on solar panel to bring down power costs, expertise driven services in finance, data management etc. Considering this, we expect over 7-8% reduction in total...