Conference Call with Maruti Suzuki Management and Analysts on Q1FY21 Performance and Outlook. Listen to the full earnings transcript.

Leading the call: CFO Ajay Seth with Key Highlights

Production and sales re-started in a small way in the month of May after the lockdown. The company has implemented stringent controls over and above the government's guidelines as people come back to work

We adopted work from home wherever possible. Specific measures for vendors and dealers were also identified and implemented.

We have worked to ensure minimal touchpoints and maximising digital touchpoints for customers. We are also providing vehicle repair services at their doorsteps. 

Some of our suppliers faced significant financial issues on account of the lockdown. Maruti provided cash flow support to ensure that they were able to pay salaries and meet their obligations.

We saw demand recovery post lockdown, and we used that to clear out inventory from stores. Challenges remain in managing supply and deliver vehicles at dealership.

It is too quick to answer whether the demand we are seeing today is real or pent-up demand. 

Q1FY21 is not comparable to the previous year's quarters due to the lockdown's impact on our operations, and social distancing restrictions still in place. The company sold a total of 76,599 vehicles during the quarter, with 67,027 units in the domestic market and 9,572 units for exports. We registered net sales of Rs 36,775 mn, and a net loss of Rs. 2,494 mn in the quarter. This was offset by lower operating expenses and higher fair value gain on the invested surplus.