BPO/KPO company Hinduja Global Solutions announced Q1FY27 results Consolidated Financial Highlights: Revenue from Operations: The company reported revenue of Rs 1,050.36 crore in Q1FY27, representing a decline of 0.56% YoY from Rs 1,056.23 crore in Q1FY26 and a decrease of 3.16% QoQ from Rs 1,084.67 crore in Q4FY26. Total Income: For Q1FY27, total income stood at Rs 1,201.16 crore, reflecting a growth of 2.91% YoY compared to Rs 1,167.25 crore in Q1FY26. On a QoQ basis, total income declined by 4.26% from Rs 1,254.63 crore in Q4FY26. Total EBITDA: The company achieved a total EBITDA of Rs 116.3 crore for Q1FY27, with EBITDA margins standing at 9.7%. Net Profit/Loss: HGS reported a net loss of Rs 66.26 crore in Q1FY27, compared to a net profit of Rs 11.16 crore in Q1FY26 and a net loss of Rs 13.58 crore in Q4FY26. Total Comprehensive Income: Total comprehensive loss for the period was Rs 34.61 crore in Q1FY27, compared to a profit of Rs 124.89 crore in Q1FY26 and Rs 230.23 crore in Q4FY26. Earnings Per Share (EPS): Basic and diluted EPS for continuing and discontinued operations combined stood at Rs (12.51) for Q1FY27. Standalone Financial Highlights: Revenue from Operations: Standalone revenue was Rs 448.36 crore in Q1FY27, a decline of 2.97% YoY from Rs 462.10 crore in Q1FY26 and a marginal decline of 0.39% QoQ from Rs 450.11 crore in Q4FY26. Total Income: Standalone total income stood at Rs 499.62 crore for Q1FY27, down 0.40% YoY from Rs 501.62 crore in Q1FY26 and down 8.51% QoQ from Rs 546.11 crore in Q4FY26. Net Profit/Loss: The company reported a standalone net loss of Rs 62.05 crore in Q1FY27, compared to a net loss of Rs 62.15 crore in Q1FY26 and a loss of Rs 19.00 crore in Q4FY26. Business Highlights: Client Wins: HGS added 19 new logos for digital CX/tech solutions and eight clients for HRO/Payroll processing during Q1FY27. It also signed multiple engagements with existing clients for AI-led digital solutions. Segment-wise Performance (Continuing Operations): Business Process Management (BPM): Segment revenue was Rs 744.98 crore in Q1FY27, compared to Rs 752.55 crore in Q1FY26. Segment results before interest stood at Rs 56.99 crore. Media and Communications: Segment revenue was Rs 305.38 crore in Q1FY27, compared to Rs 303.68 crore in Q1FY26. The segment reported a loss of Rs 64.23 crore. Geographic Expansion: The company incorporated HGS MENA IT Consulting L.L.C. in Dubai, UAE, as a wholly owned subsidiary to strengthen technology and consulting capabilities across the MENA region. Digital Media Business (NXTDIGITAL): The business maintains a customer base of more than 4.8 million. It officially launched Project GANGA in Q1FY27 to connect over 2 million households with high-speed broadband and develop 8,000–10,000 entrepreneurs into Digital Service Providers. Enterprise Business (CelerityX): CelerityX continued its traction by adding IndusInd Nippon Life Insurance, Panvel Municipal Corporation, and Farmacross to its portfolio. Dividends: The Board has recommended a final dividend of Rs 5 per share for the financial year 2025-26, subject to shareholder approval. Employee Headcount: Total employee headcount was 16,710 as of June 30, 2026. Venkatesh Korla, Global CEO of HGS, said, “We began FY2027 with a focus on execution, capability building, and strengthening the foundation for the next phase of business growth. Q1 saw encouraging momentum - with multiple AI-embedded engagements, strategic market expansion through our new MENA subsidiary, and the continued evolution of our Intelligent Experience proposition. While our financial performance reflected the planned phase-out of a large client engagement and related one-time costs, we continued to make steady progress in expanding our client portfolio and building a diversified pipeline that we expect to support our growth trajectory in the second half of the year. As enterprises navigate an increasingly complex operating environment, they are seeking practical solutions that improve business performance, enhance customer engagement, and deliver measurable outcomes. Our ability to bring together technology, data, and operational expertise positions us well to support these priorities. While we continue to remain mindful of global economic uncertainties, our strong client relationships, diversified portfolio, and disciplined approach give us confidence as we move through the year.” Vynsley Fernandes, Whole-time Director of HGS and CEO, Digital Media Business said, “It’s been a busy quarter for the digital media business – from building robust and scalable backend systems to facilitate the roll-out of Project GANGA to expanding pan-India infrastructure to support the growing CelerityX enterprise business. With over 2,000 applications already received on the Project GANGA portals, the focus since the launch in early June’26, under the guidance of the State Transformation Commission of the Government of Uttar Pradesh, has been on comprehensive training and network design for the entrepreneurs to support their transition into Digital Service Providers. A dedicated Project GANGA ecosystem is operational to support the DSPs right up to establishing their independent networks and marketing their services across the state. CelerityX, defined as another forward growth engine of the media group, has earned the trust of leading corporates for their enterprise connectivity requirements - not only adding new prestigious logos in Q1 but bagging repeat contracts from existing customers. The business is already expanding its portfolio of services through strategic alliances with global partners. Being conferred with the “Best Future Ready Network of the Year - 2025-26” at the recent BCS Ratna Awards reflects and validates the media group’s approach in continuously innovating in technology and leveraging its vast partner-driven networks for the future.” Result PDF
Conference Call with Hinduja Global Solutions Management and Analysts on Q4FY26 & Full Year Performance and Outlook. Listen to the full earnings transcript.
BPO/KPO company Hinduja Global Solutions announced Q4FY26 & FY26 results Consolidated Financial Highlights: Consolidated Total Income for Q4FY26 stood at Rs 1,254.63 crore, representing a QoQ increase of 5.24% compared to Rs 1,192.20 crore in Q3FY26 and a YoY decrease of 3.32% from Rs 1,297.72 crore in Q4FY25. Consolidated Revenue from operations for Q4FY26 was Rs 1,084.67 crore, a marginal increase of 0.86% QoQ from Rs 1,075.42 crore and a YoY decline of 6.58% compared to Rs 1,161.06 crore in Q4FY25. The Group reported a Consolidated Net Loss of Rs 13.58 crore for Q4FY26, as against a Net Profit of Rs 34.35 crore in Q3FY26 and a Net Loss of Rs 1.69 crore in Q4FY25. For the full year FY26, Consolidated Total Income was Rs 4,857.02 crore, showing a decrease of 2.05% YoY compared to Rs 4,958.76 crore in FY25. Consolidated Revenue from operations for the full year FY26 stood at Rs 4,307.36 crore, down 2.20% YoY from Rs 4,404.18 crore in FY25. The Group recorded a Consolidated Net Profit of Rs 4.94 crore for FY26, representing a significant YoY decrease of 95.10% from Rs 100.72 crore in FY25. Standalone Financial Results: Standalone Total Income for Q4FY26 was Rs 546.11 crore, showing a QoQ growth of 9.03% from Rs 500.87 crore and a YoY growth of 14.00% from Rs 479.06 crore in Q4FY25. Standalone Revenue from operations for Q4FY26 stood at Rs 450.11 crore, recording a marginal increase of 0.88% QoQ and 0.68% YoY. The company reported a Standalone Net Loss of Rs 19.00 crore for Q4FY26, compared to a Net Loss of Rs 52.34 crore in Q3FY26 and a Net Loss of Rs 106.92 crore in Q4FY25. For the full year FY26, Standalone Total Income was Rs 2,084.90 crore, up 10.45% YoY from Rs 1,887.59 crore in FY25. Standalone Revenue from operations for FY26 reached Rs 1,827.12 crore, a YoY growth of 6.78% from Rs 1,711.09 crore in FY25. Standalone Net Loss for the full year FY26 narrowed to Rs 160.58 crore, compared to a Net Loss of Rs 322.78 crore in FY25. Business Highlights: Segment-wise Performance: Business Process Management (BPM): This segment recorded an annual revenue of Rs 3,064.79 crore for FY26, compared to Rs 3,150.13 crore in FY25. The segment results (profit before interest) stood at Rs 309.96 crore for the year. Media and Communications: This segment generated an annual revenue of Rs 1,242.57 crore for FY26, as against Rs 1,254.05 crore in FY25. The segment recorded a loss (before interest) of Rs 175.46 crore for the year. Operational Highlights: The company achieved a significant milestone by winning 79 new clients during the year. In Q4FY26, HGS added 21 new logos for digital CX/tech solutions and 8 clients for HRO/Payroll Processing. OneOTT Intertainment Ltd. (OIL), the broadband arm of HGS, signed an MoU with the State Transformation Commission, Government of Uttar Pradesh, to roll out Project GANGA, aimed at developing up to 10,000 entrepreneurs into Digital Service Providers. HGS unveiled its new brand identity centered around "Intelligent Experience" to anchor its AI-driven transformation. Employee headcount stood at 17,110 as of March 31, 2026, with a presence in 10 countries and 23 global delivery centers. The Digital Media business (NXTDIGITAL) currently serves more than 4.8 million customers across 1,500 cities and towns in India. The Group recognized an exceptional gain of Rs 148.02 crore during the year from the assignment of third-party liabilities ("Assigned Liabilities") without recourse. Venkatesh Korla, Global CEO, HGS, said: “Q4 and FY26 were pivotal for us as we unveiled our new brand positioning around Intelligent Experience, marking a clear step forward in how we drive long-term value through AI-led transformation. More importantly, this quarter was about translating that direction into execution - adding new logos, expanding existing relationships, and focusing on outcomes that matter to our clients. We are seeing a clear shift in client conversations… from exploring AI to putting it to work, and our approach is to embed intelligence directly into business workflows to deliver tangible, real-world results. The launch of AMLens is a strong example of this… simplifying complex AML operations while improving accuracy, productivity, and compliance. While HGS reported a softer fourth quarter, we are encouraged by the growing demand for outcome-led solutions and the momentum we are building. As we look ahead, we remain confident that this focused pivot positions HGS for sustained growth and long-term impact.” Vynsley Fernandes, Whole-time Director, HGS & CEO, NXTDIGITAL Media Business said: “FY26 was a year of portfolio rebalancing and disciplined execution for the digital media business. Broadband retail and enterprise services were successfully developed as the engines of forward growth. This is validated in the improving customer package adoption mix - a key benchmark reflecting upselling and packaging strategy. On the DTV front, faced with industry-wide challenges, the vertical was actively focused on maintaining ARPUs and structured cost optimization. The highlight of Q4 was the Project GANGA MOU that we have signed with the State Transformation Commission, Government of Uttar Pradesh. Project GANGA or Government Assisted Network for Growth & Advancement is a state-wide digital initiative aimed at developing up to 10,000 entrepreneurs into Digital Service Providers - connecting over 2 million homes with high-speed broadband over the next few years and creating jobs for an estimated 100,000 citizens. The project roll-out is on course for June’26. As the enabler and knowledge partner, OIL will facilitate the DSP identification process, requisite skills training in business operations & technology, and will support the DSPs with network design as well as handholding.” Result PDF
BPO/KPO company Hinduja Global Solutions announced Q3FY26 results Revenue from operations was Rs 1,075.4 crore, up by 1.1% YoY. Total income stood at Rs 1,192.2 crore, a dip of 3.5% YoY. Total EBITDA stood at Rs 133.7 crore, EBITDA margins for the quarter were 11.2% compared to 19.0% in Q3FY25. Venkatesh Korla, Global CEO, HGS said: “This quarter demonstrated the resilience of our business and the steady progress of our transformation agenda. While a few client-specific volume shifts had an impact, our fundamentals remained strong, supported by healthy new client momentum and the continued expansion of key client relationships. Our Agentic-AI solutions, with human-in-the-loop, are gaining real traction in the market, with active deployments across banking, healthcare and consumer services… reinforcing the strength of our strategy and our focus on intelligent, outcome-based delivery. With rising demand for AI-driven CX and intelligent operations, we are seeing a marked shift in the nature of client conversations. Enterprises are looking for partners who can combine domain expertise, advanced AI capabilities and a verticalized model, and HGS is well positioned to deliver on that expectation. As we enter the last quarter of FY2026, we do so with confidence, sharper visibility into growth, and a stronger foundation for sustainable performance.” Vynsley Fernandes, Whole-time Director, HGS & CEO, NXTDIGITAL, said: “The Digital Media business reported a steady performance in Q3, supported by focused execution and operational discipline. Broadband subscriber traction remained consistent, driven by a healthier customer mix and an increasing uptake of higher-speed plans. Our aggressive expansion into Tier-III markets is progressing as planned, with 59 out of 100 of the new identified towns, now operational and the balance scheduled to go live by Q1 of next fiscal. The broadband vertical also recorded sequential margin improvement through cost optimization and better capacity utilization, while our digital television business maintained ARPU stability alongside operating efficiencies.” Result PDF
BPO/KPO company Hinduja Global Solutions announced Q2FY26 results Total income stood at Rs 1,222.9 crore, up by 3.0% QoQ and 1.3% YoY. Revenue from operations was Rs 1,091.0 crore, up by 3.3% QoQ and 0.4% YoY. Total EBITDA stood at Rs 158.0 crore; Total EBITDA margins for the quarter were 12.9%. Venkatesh Korla, Global CEO, HGS said: “We have won a significant number of client deals in this quarter, the highest in HGS’s history. We expect these client wins to translate into higher financial performance in the coming quarters. HGS has embarked on a 5-year transformation program led by an AI enabled solutions to achieve sustainable growth with multiple phases built around margin optimization, GTM refresh, packaged vertical solutions, strategic acquisitions, and prioritization of high-growth sectors such as BFSI, Consumer Products & Retail, and Healthcare. As part of this program, we are targeting an aspirational total EBITDA % of mid-20s in the next 5 years. We are reinventing ourselves for the era of intelligent experiences, powered by Agentic AI and human talent working together. We recognize that the market is being disrupted… clients want outcomes, not just effort. AI-led service delivery, or what we call Digital Operations, is the new standard - fast, scalable, and value-driven, and our strategy is focused on outcome-based delivery. I am confident that with our talented team, process excellence, forward-looking vision, and relentless execution, HGS is poised not just to navigate disruption, but to lead the intelligent experience revolution.” Vynsley Fernandes, Whole-time Director, HGS & CEO, NXTDIGITAL, said: “The overall digital media business has ended H1 on a strong note. The broadband business is seeing significant traction on the back of new initiatives and enhanced organisational capabilities. The company has embarked on an ambitious plan to expand its services to 100 new Tier-III towns, leveraging our strong presence via our HITS television services, in those markets. CelerityX, the enterprise business, continues its growth, rounding off H1 with new prestigious logos and an impressive base of 3,000 broadband links for enterprises under management." Result PDF